Refund Policy
We stand behind our service with a comprehensive refund policy. Your satisfaction is our priority, and we make refunds simple and hassle-free.
Our Refund Guarantee
30-Day Money-Back Guarantee
We're confident you'll love HyreFast. If you're not completely satisfied within your first 30 days, we'll refund your payment—no questions asked.
No Questions Asked
Simple refund process without complex requirements
Full Refund
100% of your subscription fee returned
Fast Processing
Refunds processed within 5-7 business days
Refund Eligibility
Eligible for Refund
- ✓Requests made within 30 days of initial payment
- ✓New subscribers (first-time customers)
- ✓Technical issues preventing platform use
- ✓Service not meeting advertised features
- ✓Accidental duplicate charges
- ✓Billing errors or unauthorized charges
Not Eligible
- ✗Requests after 30-day guarantee period
- ✗Accounts with policy violations
- ✗Excessive usage above fair use limits
- ✗Previous refund recipients (one-time offer)
- ✗Third-party payment disputes in progress
- ✗Fraudulent or chargebacks accounts
Special Circumstances
We understand that sometimes special circumstances arise. If you don't meet the standard eligibility criteria but have a compelling reason, please contact our support team. We'll review your case individually.
How to Request a Refund
Contact Support
Email us at support@hyrefast.ai with your request
Provide Details
Include account info and reason for refund request
Review Process
We review your request within 24-48 hours
Refund Issued
Approved refunds processed to original payment method
Required Information for Refund Requests
Account Details:
- • Email address associated with account
- • Transaction ID or invoice number
- • Date of original purchase
- • Subscription plan type
Request Details:
- • Reason for refund request
- • Any technical issues experienced
- • Steps taken to resolve problems
- • Preferred refund method (if applicable)
Processing Times & Methods
Credit/Debit Cards
PayPal
Bank Transfer
Important Processing Notes
Refund Method:
- • Refunds issued to original payment method only
- • Cannot be redirected to different cards/accounts
- • Multiple payments refunded proportionally
- • Currency conversion fees may apply
Processing Delays:
- • Bank holidays may extend processing times
- • International transfers take longer
- • Weekends don't count as business days
- • Contact your bank if delays occur
You'll receive email confirmations when your refund is approved and when it's processed. Our support team can provide tracking information if needed.
Need to Request a Refund?
Our refund team is here to help process your request quickly and efficiently. We're committed to making the refund process as smooth as possible.
support@hyrefast.ai
Subject
Refund Request - [Your Account Email]
Response Time
Within 24 hours
This refund policy is designed to be fair and transparent. We believe in our service and want you to feel confident in your decision to choose HyreFast for your interview needs.